Account & Security·1 min read

Verifying your identity

Why identity verification is required and how to complete it on Acquirly.

Identity verification is optional on Acquirly, for buyers and sellers alike. Verifying a government-issued ID earns you the blue check on your profile, which tells the other side of a deal that you are who you say you are. It is not an endorsement of a listing or its numbers.

Why Verify?

  • Sellers can see that a buyer asking for their documents is a real, identified person
  • Buyers can see that the person selling a business is who they claim to be
  • The blue check shows on your profile wherever the other party sees you

What You'll Need

To complete identity verification, have the following ready:

  • A government-issued photo ID (passport, driving licence, or national ID card)
  • A selfie or short video for liveness check
  • Your legal name and date of birth

How to Verify Your Identity

  1. Go to Settings in your dashboard and open the Account tab.
  2. Click Verify ID.
  3. Follow the on-screen instructions to upload your ID and complete the liveness check.
  4. Verification typically takes 5–30 minutes, though it can take up to 24 hours in some cases.
  5. You'll receive an email confirmation once your identity is verified.

What Happens to My Data?

Your identity documents are processed securely by our verification partner and are not stored on Acquirly's servers beyond what is required for compliance purposes. We do not share your personal documents with sellers or buyers.

What If Verification Fails?

If your verification is unsuccessful, you'll receive a message explaining why and what to do next. Common reasons include:

  • ID image was blurry or partially obscured
  • Name on ID doesn't match your account name
  • ID is expired

If you believe there's been an error, contact support and we'll help resolve it.

Need more help?

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